To access your account on our new website, simply click the account icon in the top right corner of the page.
Enter your email address and we will send a unique, one time code directly to your inbox. Enter this code to securely log in to your account.
This replaces the previous password system, so you no longer need to remember a password. Each time you log in, you will receive a new secure code by email.
Shop Pay is an accelerated, secure checkout system developed by Shopify that allows customers to save their email, credit card, and shipping information. It speeds up future purchases to a one-tap process across Shopify stores.
Along with other new improvements, filtering is now even easier. You can now filter by color, color palette, and tone to find colors perfect for you. Click on a color to then view the products available.
You can now filter by season and/or tone on the product page. You can view on season at a time and the color swatches to change to show the colors available in that season.
You can select up to three tonal filters as well if you wish.
These use AND filtering so if you select spring + Light + Clear you will see colors that match ALL of those attributes.
Sometimes a selection is not possible and will return no color swatches. Just clear the filters and start again.
When you click on a color on the product page, if you open the filter and/or tone filters, the season and tone properties for the color will be highlighted.
Add items to your wishlist from our collection pages by clicking the heart in the top right corner of the product image or by clicking the button on the product page. If you save items to your wishlist then you can receive price drop notifications.
To use the Wishlist feature, you need to accept cookies on our site. When the cookie banner appears (see image below), please click “Accept Cookies.” If you click the “X” to close the banner, cookies will not be accepted and the Wishlist will not work properly. Make sure you select “Accept Cookies” to enable this feature.
Yes. Our fan-favourite color combinations feature on the new site, and we’re pleased to say they have been improved. You can now shop directly from them! We’ve done the hard work for you and matched products to the color combinations, making it even easier to shop for your seasonal palette.
All order history has been carried over to the new site. Simply log in to your account and you will be able to access it in the My Account area.
If you have any further questions, please contact website@kettlewellcolours.com